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Frequently Asked Questions

Everything you want to know.

Answers to the most common questions about Bit Iron's privacy, security, and features. Can't find what you need? Our team is always available.

Bit Iron is a premium Virtual Private Network (VPN) service engineered for maximum privacy, speed, and censorship resistance. It encrypts your internet connection, masks your IP address, and routes your traffic through secure global servers — giving you full anonymity and unrestricted access to the open internet from any device.

Bit Iron uses AES-256-GCM encryption with perfect forward secrecy to protect every byte of your traffic. Your real IP address is replaced with one of our server IPs, your DNS queries are encrypted and resolved privately, and our zero-knowledge architecture ensures no identifiable data is ever stored or processed.

No — Bit Iron operates under a strict no-logs policy. We do not collect connection timestamps, IP addresses, browsing history, session data, or any other information that could identify your activity. Our infrastructure is designed so that there is nothing to hand over even if legally compelled. We are independently audited to verify this commitment.

Yes. Bit Iron includes a proprietary anti-blocking engine that makes your VPN traffic indistinguishable from regular encrypted web traffic. It defeats Deep Packet Inspection (DPI), circumvents national firewalls, and automatically switches routing paths if one is blocked. Bit Iron is designed to work in the most heavily censored internet environments in the world.

Bit Iron is available on Windows, macOS, iOS, Android, Linux, and Smart TVs. A single Premium or Family subscription covers multiple simultaneous devices. Our lightweight clients are optimized for both performance and battery efficiency on mobile.

The free plan provides essential privacy protection but includes bandwidth and server access limitations. For unlimited bandwidth, access to all servers, full anti-blocking capabilities, and multi-device support, upgrade to the Premium or Family plan. All paid plans include a 30-day money-back guarantee.

Three things set Bit Iron apart: (1) Our proprietary anti-blocking engine is built specifically for regions with aggressive internet censorship and has never been blocked long-term. (2) Our zero-knowledge architecture means we genuinely cannot provide your data to anyone — it doesn't exist. (3) We optimize for speed without sacrificing security — our routing algorithms find the lowest-latency path on every connection.

You can reach the Bit Iron support team via email at [email protected], through the contact form on our Contact page, or via our Telegram channel @BitIronVPN. Premium and Family subscribers receive priority support with a guaranteed 4-hour response time.

Bit Iron's anti-blocking system uses traffic obfuscation to disguise VPN packets as standard HTTPS traffic. This defeats DPI filters that look for VPN signatures. Additionally, our automatic fallback routing system detects blocked connection paths and seamlessly switches to alternative routes — maintaining your connection without drops or manual intervention.

Bit Iron uses AES-256-GCM (Advanced Encryption Standard, 256-bit key, Galois/Counter Mode) — the same encryption standard used by governments and financial institutions worldwide. Combined with Elliptic Curve Diffie-Hellman key exchange and perfect forward secrecy, every session uses unique encryption keys that cannot be retroactively compromised even if the server is ever breached.

Still have questions?

Our support team is available 7 days a week and responds personally to every message.

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